Have a passion for sharing the underwater world with people? Enjoy the challenge of working in a locally-owned small business and helping it grow? Have a forward-thinking mind, positive attitude, the ability to solve original problems, a detail-oriented focus, and the desire to take "customer service" to a whole new level?
We are looking for a part-time Scuba Sales Associate. The purpose and function of this role is to effectively and regularly communicate with new customers and existing clients, provide retail customer service in a non-commission based sales environment, maintain and organize inventory, regularly update store displays, schedule classes and work directly with suppliers as well as perform basic administrative functions. The position will start immediately.
Key / Essential Functions:
Scheduling of multiple classes and communicating with all departments, vendors, and clients
Maintain relationship with customers & suppliers
Maintain communication with customers & suppliers
Inventory maintenance (ordering, receiving, stocking, storing, etc)
Receiving/returning service & repairs
Help plan for continued growth and improved customer service
Assist occasionally on after hours events (Club Meetings, Conventions, Underwater Cleanups, etc)
Filling tanks, visual inspections
Keep scuba retail and rental areas clean and free of clutter
Store appearance (displays, organization, cleaning, trash pickup)
Shipping assistance with Service department
Plan for continued growth and improved customer service
Knowledge / Skills / Abilities:
Exceptional customer-service skills
Sales knowledge/experience (note: NOT a commission position)
Scuba equipment knowledge (brands, function, safety, features, etc) desired
An understanding of PADI course structure
Professional Dive Rating required- preferably PADI, but SDI/NAUI also acceptable. Applicants lacking at least a Rescue Certification will not be considered.
Able to effectively communicate with customers verbally and in writing
Diligent, coherent note-taking
Experience with MS Word, MS Excel and Outlook - must be comfortable working with spreadsheets
Experience of Lightspeed Onsite Point of Sale System a plus
Exposure to accounting is an asset; aptitude and passion for working with numbers a must
While a Scuba industry position, please do not consider this an “in-water” position as 95% of the job is retail-oriented
There is potential for Divemaster/Instructor work but it is freelance and outside of work hours.
Able to climb ladders on occasion, lift scuba tanks and gear, work in a wet environment
Competitive pay - depends on experience. Hourly pay with potential for later-date salary/benefits.
Please email interest letter and resume to scuba at deepbluelongbeach dot com.